About CREACS

At Creative Change & Support, we believe that true transformation is achieved when strategy, people, and execution align seamlessly. We partner with our clients to navigate complex challenges, turning ideas into actionable solutions that create lasting impact. We combine deep expertise in organisation and change management with a practical, hands-on approach. We understand that transformation is as much about people as it is about process. That’s why we work side by side with your teams, turning complexity into clarity and helping change feel natural, not overwhelming.

Our Founder

Sudharshini Ariarajah is founder and consultant at Creative Change & Support sàrl.

International relations graduate, holder of a business administration diploma, a Hermes Foundation project management certificate, a job coach certificate in occupational integration and perfectly bilingual in English and French, Sudharshini has 20 years experience in matters relating to organisation, project management and change management.

She gained her expertise in banking organisations through management of interdisciplinary projects (CRM implementation, mergers and acquisitions, implementation of audit recommendations and management controls). She has also managed more than twenty projects (ITSM) for a large American company.

Sudharshini was also an organisational consultant for a leading company that delivers regulatory advice for the banking and financial sector.

In the field of non-profit organisations, she has worked on several innovative projects (ethical investments, micro-credit, public and private sector partnerships) as well as raised funds for several associations.

Sudharshini has also participated in the creation and business development of several start-up companies and led, as CEO, a start-up project, resulting from an EPFL research project.

Our Philosophy

Details are important to us

To implement a strategic vision, one must be able to break it down into specific projects. We are able to support our clients with this.

We like the expression « the devil is in the detail », because for a successful implementation, one must keep the overall picture while taking into account a number of details. We pay attention to this throughout our projects.

People are important to us

We understand that internal resistance is the result of uncertainty in the face of change.

To support each person to move from the current situation to the desired situation (Change Management), or in the course of projects that require significant coordination, we take into account the human element. We act as facilitators to support your teams in integrating change positively.

Results are important to us

The way we assess the success of a project, of its implementation, is to see its progress up until completion to the client’s satisfaction.

Our tagline is “Making it happen” because our energy and commitment are results driven while respecting our core values.

Our Vision, Mission & Values

Vision

Our vision is to provide clarity and operational support to your team for a successful implementation of any project or any organisational change.

Mission

Provide our expertise and know-how to assist you in achieving your goals in a creative, solid and efficient manner.

Integrity

Integrity is part of our core values and that is why we build trusting relationships with our customers, while ensuring absolute discretion.

Availability

As facilitators, we are always available and listen to the needs and expectations of our customers. We also demonstrate flexibility, because we believe that without flexibility there is no service.

Effectiveness

Our efficiency lies in the fact that we pursue our customer's goals with perseverance, we do not try to avoid obstacles, but face them. We work to deliver excellence to our customers.

Quality of service

We have high standards and emphasize quality of service in order to satisfy our customers and we use creativity in the pursuit of this goal.